Reach us today

Revolution Casino contact us and get help fast

Reach our Australian team by live chat, e-mail or phone, with support available around the clock in Sydney time.

Contact support now MGA-licensed since 2015

Paid today

562,687 A$

3,599 Playing now

Malta Gaming AuthorityLicensed MGA/B2C/681/2015. Revolution Casino Ltd., company C-58047, regulated under Maltese law since 2015.

29-minute average withdrawalA$28M paid weekly. Limits from A$11 deposit to A$98,000 maximum withdrawal, audited by SIQ and QUINEL.

256-bit TLS encryptionBank-grade data protection. Disputes handled by GLI alternative resolution, payment methods including PayID and POLi.

Pick your fastest route

When you need a person, right now

This block settles which of our three support channels fits your question tonight.

Stuck mid-game, minutes before

Best for a stuck deposit or a bonus that did not land, and an agent is typically with you in 4 minutes.

Start chat

E-mail support with a paper trail

Best for documents and account questions you can explain in detail, sent to [email protected] and answered in about 6 hours.

Write now

Urgent calls, under a minute

Best for urgent account locks, calling +61 2 9910 3531, where a person normally picks up within 1 minute, all times in AEST.

Call now

Revolution Casino for Australia

Support built around Australian players

Local numbers, Sydney hours and Australian help services sit alongside the licence that governs every account.

Reaching us

Australian phone+61 2 9910 3531

Support time zoneAEST

Support languagesEnglish, German, Finnish, Norwegian

Support e-mail[email protected]

Supervision

Regulator and licenceMalta Gaming Authority, MGA/B2C/681/2015

Getting help

Gambling helpGambling Help Online, Lifeline Australia, National Self-Exclusion Register

Complaint path

Revolution Casino complaint path, step by step

You worry a complaint vanishes into a void; here is exactly where it goes next.

Already mid-conversation with support

Start where you already are: put the problem in writing to the support team, with your account email and the game or payment involved. Every complaint is logged from that first message.

Ask for your reference

Ask the adviser for a reference number before you finish. Quotes it later and the whole thread travels with you, so nothing restarts from scratch.

A senior review request

Still unsatisfied after the reply? Write to [email protected] and ask for a senior review, with your reference and any screenshots attached. A named reviewer reassesses the case and answers in writing.

The independent option outside

If the internal answer still leaves you short, you may take it to the Malta Gaming Authority, the regulator that issued licence MGA/B2C/681/2015, and ask for an independent review.

Skip the forwarding

You want the right team the first time

Writing to the correct inbox removes the worry that your message will sit unread for days.

Your account

General support and everyday questions[email protected]

Document verification and KYC checks[email protected]

Your money

Deposits, withdrawals and payment methods[email protected]

Anything else

Complaints and formal disputes[email protected]

Personal data and privacy requests[email protected]

Business and partnership enquiries[email protected]

Know who you are dealing with

Anonymous brand, named company

Unsure who really runs the site? These are the names, numbers and addresses behind it.

The company

Legal nameRevolution Casino Ltd.

Company numberC-58047 (Malta)

Registered addressSpinola Road, Birkirkara

The licence

RegulatorMalta Gaming Authority

Licence numberMGA/B2C/681/2015

Written contact

Support e-mail[email protected]

Have these details within reach

Set these out and the adviser can act on the first reply.

Registered account e-mail address
Exact amount and payment method
Game name and rough time
Screenshots of any error
Any reference number already given

Seven timings at a glance

Revolution Casino hours and reply speeds

After reading this you will know which channel answers fastest at the moment you need it.

Live chat

Chat openAvailable around the clock

Chat first reply4 minutes

Time zoneAEST

E-mail

E-mail address[email protected]

E-mail reply6 hours

Phone

Phone number+61 2 9910 3531

Phone wait1 minute

Support at a glance

Ask us the short questions

You will know which answer applies before you reach out or wait.

trustWhat happens when the reply I get does not fix my problem?+

Escalate calmly. Reply to the same thread and ask for it to go to a supervisor, and the senior team will review what you were told. Complaints also have their own address, [email protected], so nothing slips.

trustCan I get help without telling you my password?+

Yes, and please do not share it. Name, date of birth and the email you log in with are enough to find your account, and the team never asks for your password. Giving your password to anyone claiming to be support is a red flag.

trustWhat happens if a site claims to be licensed but I cannot check it?+

Look for the licence before you play. Revolution Casino Ltd. holds MGA/B2C/681/2015 from the Malta Gaming Authority, so any complaint you cannot settle with us can go to that regulator. Australian players can check those details against the licence register.

trustDo I need to wait for business hours if I need help at 3am?+

No, the lines stay open. Chat, email and the phone line all run around the clock, so a Saturday night or a public holiday in Australia makes no difference. Only our team's day may slow a reply, not the clock.

trustWhere can I get help if I only speak Finnish or Norwegian?+

Support answers in English, German, Finnish and Norwegian, so you can write in whichever of those feels natural. Sent in your own language, a query keeps its details exact. English remains the fastest route on chat at busy hours.